Signed in locally as campaignpm@inditech.co.in.

Project Management Dashboard

Ticket and support command center

Monitor ticket load, spot bottlenecks, and jump straight into the queues that need attention.

Campaign performance Ticket trends

Ticket Overview

Decision-ready summary

Open full queue Create ticket
Total tickets Overview
1
All tickets in current scope
Open tickets Action
1
Not yet completed
In progress Active
0
Currently being worked
Closed Stable
0
Resolved or completed
Critical Urgent
0
Needs immediate response

Ticket distribution by category

Click any bar or legend row to open that queue.

Bug 1

Status breakdown

Use this to identify stalled or newly active work quickly.

Completed 0 In process 0 Cannot be completed 0 On hold 0 Not started 1

Priority levels

Critical and high-priority slices should stay small and short-lived.

Low 0 Medium 1 High 0 Critical 0

Centralized View

All tickets in one place

Every row links to the full ticket detail page. Use the full queue for filtering and sorting.

Open filtered ticket list
Ticket Category Priority Status Assignee Campaign Age
TKT-4E185A0C
Inclinic Embed Issue 1
 Bug
Functional
 Medium Not started Engineering Owner CardioPlus Unified Care 0 days

Immediate Action

High-priority queue

A compact queue for urgent review.

Critical queue

No urgent tickets are waiting right now.

Campaign performance
Screening, adoption, and content metrics are separated to keep this dashboard focused on decisions and operations.
Open page

Unlisted Support Issues

“Other” submissions waiting for PM review

4 pending

These issues came from the FAQ widgets or assistant when the user selected Other. Review the context and raise a synced ticket when escalation is required.

Created System Flow / Screen Issue description Uploaded file
08 Apr 2026 13:45 Customer support
Brand Manager
 General support
Sharing & Activation
 Inclinic Issue Final
Open file EmoscreenMsg1710.png Support evidence preview
Raise Ticket
08 Apr 2026 13:18 Customer support
Brand Manager
 General support
Sharing & Activation
 Inclinic Issue Testing 2
Open file ku.png Support evidence preview
Raise Ticket
08 Apr 2026 12:50 Customer support
Brand Manager
 General support
Sharing & Activation
 This is an inclinic issue
Open file contact.jpg Support evidence preview
Raise Ticket
08 Apr 2026 12:24 Customer support
Brand Manager
 General support
Sharing & Activation
 Testing the Chat
Open file contact.jpg Support evidence preview
Raise Ticket

Operational Details

Volume, resolution quality, and bottlenecks

Open time-based drill-down

Ticket volume by type

CategoryTypeTotal
Bug Functional 1 View

Resolution quality

CategoryTypeAvg. hours
No completed tickets yet.

Pending bottlenecks

CategoryTypeAvg. age
Bug Functional 0.0 days View

System Availability

System-wise and URL-wise status availability

API field contracts Admin reporting data
System

Campaign Management

5 monitored URLs
Redirects present
200/2xx: 1 3xx: 4 4xx: 0 5xx / errors: 0
System

Reporting APIs

3 monitored URLs
Healthy
200/2xx: 3 3xx: 0 4xx: 0 5xx / errors: 0
System

External Sources

1 monitored URL
Healthy
200/2xx: 1 3xx: 0 4xx: 0 5xx / errors: 0

URL-wise availability table

This preserves system health visibility without crowding the ticket decision layer above.

System Label Status URL Notes
Campaign Management Public home 200 http://help.cpdinclinic.co.in/ Available
Campaign Management PM dashboard 302 http://help.cpdinclinic.co.in/app/ Available
Campaign Management Ticketing 302 http://help.cpdinclinic.co.in/ticketing/ Available
Campaign Management Campaign performance 302 http://help.cpdinclinic.co.in/app/performance/ Available
Campaign Management Reporting contracts 302 http://help.cpdinclinic.co.in/reporting/contracts/ Available
Reporting APIs Red Flag Alert feed 200 https://reports.inditech.co.in/reporting/api/red_flag_alert/ Available
Reporting APIs In-clinic feed 200 https://reports.inditech.co.in/reporting/api/in_clinic/ Available
Reporting APIs Patient Education feed 200 https://reports.inditech.co.in/reporting/api/patient_education/ Available
External Sources WordPress helper 200 https://esapa.one/ Available