Signed in locally as campaignpm@inditech.co.in.
Project Management Dashboard
Ticket and support command center
Ticket Overview
Decision-ready summary
Widget Activity
System-wise support widget counts
| System | Widget Opened | Resolved | Send Ticket | PM Raised Ticket |
|---|---|---|---|---|
| Customer support | 203 | 0 | 0 | 0 |
| Campaign performance | 158 | 0 | 0 | 0 |
| In-clinic | 308 | 1 | 0 | 0 |
| Red Flag Alert | 1400 | 13 | 5 | 0 |
| Patient Education | 282 | 0 | 0 | 0 |
| SAPL | 515 | 0 | 0 | 0 |
| AICME | 429 | 0 | 0 | 0 |
| Campaign performanceu0026embed=1 | 10 | 0 | 0 | 0 |
| Campaign performanceu0026embed=1u0026embed=1 | 4 | 0 | 0 | 0 |
| Campaign performanceu0026embed=1u0026embed=1u0026embed=1 | 2 | 0 | 0 | 0 |
| Customer supportu0026embed=1 | 15 | 0 | 0 | 0 |
| Customer supportu0026embed=1u0026embed=1 | 11 | 0 | 0 | 0 |
| Customer supportu0026embed=1u0026embed=1u0026embed=1 | 7 | 0 | 0 | 0 |
| Customer supportu0026embed=1u0026embed=1u0026embed=1u0026embed=1 | 4 | 0 | 0 | 0 |
| Customer supportu0026embed=1u0026embed=1u0026embed=1u0026embed=1u0026embed=1 | 4 | 0 | 0 | 0 |
| Red | 17 | 0 | 0 | 0 |
| Total | 3369 | 14 | 5 | 0 |
RFA Special Instructions
Document approval queue
7
active
Manual reload
Showing 1-3
of 7
Page 1 of 3
Next
Doctor ID DOC114
Dr. Dr. Alice Johnson
AJ Clinic
Assigned
CampaignLocal Test Brand
BrandLocal Test Brand
RFA statusDocument in process
AssigneeSimran Galani
ApprovedPending
Updated02 Aug 2026 15:29
Open
Doctor ID DOC051
Dr. Muskan M Singh
Clinic not provided
Assigned
CampaignAbbott Healthcare
BrandAbbott Healthcare
RFA statusDocument in process
AssigneeSimran Galani
ApprovedPending
Updated12 Jun 2026 21:55
Open
Doctor ID DOC109
Dr. Test 2905
2905Clinic
Approved
CampaignTest Brand System
BrandTest Brand System
RFA statusDocument uploaded
AssigneeSimran Galani
Approved29 May 2026 19:39
Updated29 May 2026 19:39
Open
PM Queue
WhatsApp Channel Queries
1 pending
| Queue Ticket | Doctor | Channel | Query | Uploaded images | Actions |
|---|---|---|---|---|---|
|
PMQ-3C851D0D
18 May 2026 13:46
|
Sam Test
niomi.samani@inditech.co.in
9429633099
|
RFA
Red Flag Alert
|
Testing the Inclinic Report Dashboard and SAPA Growth Dashboard - this is test query |
PM Queue
Other Issues
5 pending
| Queue Ticket | Requester | Context | Device | Issue description | Uploaded file | Actions |
|---|---|---|---|---|---|---|
|
PMQ-160C9B29
03 Aug 2026 02:09
|
B UMACHARY
boddoju.umachary@abbott.com
9492770756
|
Red Flag Alert
Field Rep
Flow: Flow2 / FieldRep
Page: Field Rep Dashboard
Section: Red Flag Alert / Doctor Search & Onboarding
Screen: Field Rep Dashboard
|
Android
Phone
|
I am unable to see mapped doctors | ||
|
PMQ-239A77E0
03 Aug 2026 02:08
|
B UMACHARY
boddoju.umachary@abbott.com
9492770756
|
Red Flag Alert
Field Rep
Flow: Flow2 / FieldRep
Page: Field Rep Dashboard
Section: Red Flag Alert / Doctor Search & Onboarding
Screen: Field Rep Dashboard
|
Android
Phone
|
I am unable to see mapped doctors | ||
|
PMQ-9B7B95AD
03 Aug 2026 02:08
|
B UMACHARY
boddoju.umachary@abbott.com
9492770756
|
Red Flag Alert
Field Rep
Flow: Flow2 / FieldRep
Page: Field Rep Dashboard
Section: Red Flag Alert / Doctor Search & Onboarding
Screen: Field Rep Dashboard
|
Android
Phone
|
I am unable to see mapped doctors | ||
|
PMQ-3A5D7497
04 Jun 2026 16:10
|
Simran Galani
simran.galani@inditech.co.in
7798493048
|
Red Flag Alert
Field Rep
Flow: Flow2 / FieldRep
Page: Field Rep Password Setup & Verification Page
Section: Red Flag Alert / Access & Login
Screen: Field Rep Password Setup & Verification Page
|
iOS
Phone
|
Test | No file | |
|
PMQ-EAF0A72B
06 May 2026 03:04
|
KK Test
kumar.kaushik@inditech.co.in
7295977277
|
Red Flag Alert
Doctor
Flow: Flow1 / Doctor
Page: Doctor/Clinic Portal Page
Section: Red Flag Alert / Links & Access
Screen: Doctor/Clinic Portal Page
|
iOS
Phone
|
Something went wrong | No file |
Immediate Action
Critical Tickets
TKT-F1047DAB · Special Instruction approval - Dr. Dr. Alice Johnson / Local Test Brand
Content ·
Product ·
Simran Galani
Dr. Dr. Alice Johnson · alicejohnson@test.com · Phone not provided
TKT-7A3F4E51 · Special Instruction approval - Dr. Muskan M Singh / Abbott Healthcare
Content ·
Product ·
Simran Galani
Dr. Muskan M Singh · mk5103415@gmail.com · Phone not provided
TKT-B7930AD3 · Special Instruction approval - Dr. Rahul Bandikolla / Test Brand
Content ·
Product ·
Simran Galani
Dr. Rahul Bandikolla · rahulbandikolla@gmail.com · Phone not provided
Queue
Full Ticket Queue
| Ticket | Requester | Category | Priority | Status | Assignee | Age |
|---|---|---|---|---|---|---|
|
TKT-F1047DAB
Special Instruction approval - Dr. Dr. Alice Johnson / Local Test Brand
|
Dr. Dr. Alice Johnson
alicejohnson@test.com
Phone not provided
|
Content
Special Instruction Approval
|
High | Not started | Simran Galani | 5 days |
|
TKT-7A3F4E51
Special Instruction approval - Dr. Muskan M Singh / Abbott Healthcare
|
Dr. Muskan M Singh
mk5103415@gmail.com
Phone not provided
|
Content
Special Instruction Approval
|
High | Not started | Simran Galani | 56 days |
|
TKT-B7930AD3
Special Instruction approval - Dr. Rahul Bandikolla / Test Brand
|
Dr. Rahul Bandikolla
rahulbandikolla@gmail.com
Phone not provided
|
Content
Special Instruction Approval
|
High | Not started | Simran Galani | 74 days |
|
TKT-21A4269F
Special Instruction approval - Dr. Test 2905 / Test Brand System
|
Dr. Test 2905
niomi.samani@inditech.co.in
Phone not provided
|
Content
Special Instruction Approval
|
High | Completed | Simran Galani | 70 days |
|
TKT-6D54A7F8
Special Instruction approval - Dr. Test System Doctor / Test Brand
|
Dr. Test System Doctor
kumar.kaushik@inditech.co.in
Phone not provided
|
Content
Special Instruction Approval
|
High | Completed | Simran Galani | 91 days |
|
TKT-7064FE70
Special Instruction approval - Dr. Special Instruction / Final Brand
|
Dr. Special Instruction
sp@test.com
Phone not provided
|
Content
Special Instruction Approval
|
High | Completed | Simran Galani | 92 days |
|
TKT-F888878D
Special Instruction approval - Dr. Bot Doc / Email Brand
|
Dr. Bot Doc
kumar.kaushik@inditech.co.in
Phone not provided
|
Content
Special Instruction Approval
|
High | Completed | Simran Galani | 92 days |
|
TKT-E76E47F1
Special Instruction approval - Dr. Back Drop / Back Drop Brand
|
Dr. Back Drop
rippersays14@gmail.com
Phone not provided
|
Content
Special Instruction Approval
|
High | Completed | Campaign Project Manager | 93 days |
|
TKT-56B09F20
Special Instruction approval - Dr. Bot Doctor / Bot Brand
|
Dr. Bot Doctor
kumar.kaushik@inditech.co.in
Phone not provided
|
Content
Special Instruction Approval
|
High | Completed | admin | 93 days |
System Availability
System-wise and URL-wise status availability
System
Campaign Management
5 monitored URLs
System
Reporting APIs
3 monitored URLs
System
External Sources
1 monitored URL
URL-wise availability table
This preserves system health visibility without crowding the ticket decision layer above.
| System | Label | Status | URL | Notes |
|---|---|---|---|---|
| Campaign Management | Public home | 200 | https://help.cpdinclinic.co.in/ | Available |
| Campaign Management | PM dashboard | 302 | https://help.cpdinclinic.co.in/app/ | Available |
| Campaign Management | Ticketing | 302 | https://help.cpdinclinic.co.in/ticketing/ | Available |
| Campaign Management | Campaign performance | 302 | https://help.cpdinclinic.co.in/app/performance/ | Available |
| Campaign Management | Reporting contracts | 302 | https://help.cpdinclinic.co.in/reporting/contracts/ | Available |
| Reporting APIs | Red Flag Alert feed | Error | https://reports.inditech.co.in/reporting/api/red_flag_alert/ | HTTPSConnectionPool(host='reports.inditech.co.in', port=443): Read timed out. (read timeout=5.0) |
| Reporting APIs | In-clinic feed | 200 | https://reports.inditech.co.in/reporting/api/in_clinic/ | Available |
| Reporting APIs | Patient Education feed | 200 | https://reports.inditech.co.in/reporting/api/patient_education/ | Available |
| External Sources | WordPress helper | 200 | https://esapa.one/ | Available |